Rumpelstiltskin AI Says Restricted Content? Why It Happens and How to Fix It (2026)

"Restricted content" means the AI model's safety filter turned the request down. For a Rumpelstiltskin video made from a photo, the usual reasons are:

• The person looks like a celebrity or other public figure.
• The person looks under 18.
• The photo is revealing, or shows something the model treats as unsafe.
• A text prompt asks for something the filter blocks, such as violence, or names a real person.

Filters err on the side of caution, so an ordinary photo can be refused too, especially when the face is small, blurry or partly covered.

• Use a photo of an adult who agreed to be in the video, ideally yourself.
• Pick a sharp, well-lit photo with one face looking at the camera.
• Remove sunglasses, hats, masks and heavy filters.
• Crop group photos down to the one person you want in the video.
• Choose an everyday, fully clothed photo; avoid swimwear and bedroom shots.
• Don't use photos of celebrities, screenshots from films or other people's posts.
• On sites that use prompts, describe the scene plainly and leave out real names.

• There is no prompt to write. You upload one or two photos, and the scene, the dance and the song are already set up, so a wording problem can't block your video.
• Photos must be JPG, PNG or WebP, up to 10 MB, with both sides at least 300 pixels. A photo that doesn't fit is turned down at upload, before anything is spent.
• If the AI model refuses or fails a full video, its credit goes back to your balance automatically, and you can try again with another photo.
• A failed free preview doesn't count as your preview: you can try again, up to three attempts.

Our terms only allow photos of yourself or of adults who agreed to appear, and never celebrities, public figures or minors.

Try a different photo of the same person, taken closer and in daylight. If it still fails, email support@airumpelstiltskin.dev with the time you tried, and we will look at it.